This video covers the complete fulfillment cycle — what happens from the moment a customer places an order to when it arrives at their door. It explains how carriers pick up packages, how tracking numbers are generated, what happens at sorting hubs, and how last-mile delivery works.
For Commerce Synapse sellers, understanding this flow helps you set accurate delivery estimates, choose the right packaging, and respond confidently when customers ask "where is my order?" — turning a potential complaint into a trust-building moment.