This short animated video breaks down what e-commerce really means — from the different models (B2C, B2B, C2C, and D2C) to how online transactions actually work behind the scenes. It uses simple visuals and real-world examples to explain concepts like digital storefronts, payment gateways, and order fulfillment.
Whether you are a shop owner considering selling online for the first time or just want to understand the landscape before setting up your Commerce Synapse store, this five-minute watch gives you the foundational vocabulary and mental model you need to get started with confidence.