This video explains the full journey of an online payment — from a customer entering their card details or scanning a UPI QR code, through the payment gateway, payment processor, and issuing bank, all the way to the money settling in your merchant account. It uses clear animated visuals to demystify what happens in those few seconds between "Pay Now" and "Payment Successful".
As a seller on Commerce Synapse, this context helps you understand why payments sometimes fail, what a settlement cycle means, and why there is a short delay between a customer paying and the money appearing in your account. Razorpay handles this entire flow for your store automatically.